Support

We're here to help with Snaplate.

Get in touch

Questions, bug reports, or feedback? Email romain.vivier@gmail.com and we'll get back to you.

Scanning needs a connection

Snaplate recognises your meal in the cloud, so scanning needs an internet connection. Your photo is used only to analyse the meal, then discarded — it's never stored and never used to train AI.

Free scans & Snaplate Pro

Every new device gets 5 free scans — no account, no card. Snaplate Pro is an optional monthly subscription that raises your limit to 200 analyses a month, with an optional 50-credit top-up if you need more. Manage or cancel anytime in Settings → [your name] → Subscriptions. See the Terms and Privacy Notice.